Front-of-House Opening Procedures SOP

This procedure sets out how Outlet Name opens its front of house safely and consistently, so that the first guest of the day receives the same standard as the busiest service. It covers building checks, cleanliness, service stations, systems and the pre-shift briefing.

• 18 numbered steps in 4 stages: arrival and building checks, dining room and guest areas, service stations and systems, pre-shift briefing and doors open
• Each step names the standard to meet and who is responsible
• Printable Appendix A: Front-of-House Opening Checklist
• Roles, exceptions and escalation, records, targets and a training sign-off table
• UAE and GCC references, including UAE Federal Law No. 10 of 2015 on Food Safety; Emirate food codes and authorities; UAE Ministerial Resolution No. 44 of 2022 on occupational health and safety; Abu Dhabi OSHAD-SF

Also included in the AIONSE Hospitality SOP Kit with all 20 SOPs.

Licence: one purchaser downloads the files and may use, adapt, rebrand and share them inside their own company. No resale or redistribution. Full terms are in the HSP-LIC License Terms included with your download.

A template, not legal, food-safety or HR advice. References to UAE and GCC food, labour and safety rules are for orientation only; confirm limits and requirements with your local authority before use.